Terms Of Use

By accessing or using the Website, software, data feeds, and services provided to you (collectively referred to as the “Service”), you indicate your acceptance of the terms and conditions (the “Terms of Service”) and privacy policy (the “Privacy Policy”) of Mascon Infra Solutions Pvt. Ltd. (Housing Buddy!). If you do not agree with any of these terms, please refrain from using the Service.

Welcome to Mascon Infra Solutions Pvt. Ltd. (Housing Buddy!), a digital platform for real estate advertising, marketing, and information services that connects individuals with the real estate market. The Company, comprising Housingbuddy.in and its subsidiaries and affiliates, provides a range of services, including but not limited to the https://housingbuddy.in/ Website (the “Website”) and all products and services available through the Website (collectively referred to as the “Services”). Mascon Infra Solutions Pvt. Ltd., a company incorporated under the laws of India, owns and operates the Website.

This document and the Privacy Policy constitute an electronic record under the Information Technology Act, 2000, and applicable rules, as well as the amended provisions related to electronic records in various statutes as modified by the Information Technology Act, 2000. These “Terms of Use” represent an electronic record as per the applicable law, generated by a computer system and requiring no physical or digital signatures.

To whom does this policy apply

Some parts of this Policy are directed at specific types of people. We use some special terminology to refer to them, which we define below. This Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users.

 Users: “Users” are everyone who uses our Services.

Real Estate Professionals (REPs): “Real Estate Professionals,” or “REPs” are users who have created accounts (free or paid) with us to sell or rent real estate, avail our advertising services, and avail our other Services that we direct towards the professional real estate community. REPs include landlords, agents, developers, institutional property consultants, mortgage professionals and other service providers.

Information do we collect, and where do we get it from We collect information from everyone who uses our Services: Like many online services, we use technologies like session and persistent cookies, web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services to collect and analyze information about all users of our Services This includes things like User search preferences, interaction with ads on our Services, and location.

 

We collect some personal information like name, mobile number, email address which you have provided us during the account creation / registration process or while interacting with any of our services to ensure a smoother user experience and to tailor our services to your preferences and interests.

Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our Website and / or Mobile App, sign into our Services, or interact with our email notifications. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate. This policy does not apply to, nor do we take any responsibility for any information that is collected by any third party either using the Services or through any links on the Website and / or Mobile App or through any of the advertisements.

 

We transfer small data files known as cookies to your computer. Our use of ‘session’ cookies ensures that you remain logged in during your interaction with our Services, providing insights into your engagement and enabling the monitoring of aggregate usage and web traffic. ‘Persistent’ cookies are employed to recognize you upon returning to our Services. For instance, a persistent cookie may store basic information such as your most recent search and interactions with agents on Housingbuddy.in Services. This persistent cookie ensures the retention of your preferences and maintains a consistent user experience if you have registered for an account.

While most internet browsers automatically accept cookies, you have the option to modify settings or utilize third-party tools to reject or receive prompts before accepting cookies from visited websites. Additionally, browser settings and tools can be employed to delete existing cookies. Please note that disabling cookies may affect the functionality of certain parts of our Services.

Regarding information collected from REPs (Real Estate Professionals): When establishing a REP account, whether as a landlord, agent, developer, or other service provider, we request specific details for account setup. This includes, but is not limited to, your name, company name (if applicable), phone number, email address, and property details for upload on the Website. Paid REP accounts require submission of comprehensive information, including campaign descriptions and property details, along with financial data such as credit card information and billing addresses for billing processing. A representative from Housingbuddy.in may contact you for verification purposes, and these calls may be recorded for quality analysis and assurance.

We may also obtain additional information about you from third parties to enhance our service. For instance, our partners may assist in providing predictions related to your income range and likelihood of home purchase. Augmented data of this nature will only be shared with selected REPs (subscribers) whom you choose to share information with by contacting them through the Housingbuddy.in Services.

Location Data: If you input location information, such as a ZIP code, street address, or city, either during registration or through your account settings, we will securely store and link this information to your account. The data about your location may be utilized to offer localized features, analyze our Services through third-party analytics services, provide targeted advertising and marketing suggestions, and enhance and tailor our Services.

We collect information to:

Customize our Services for an optimized experience, ensuring you find the most relevant information. Keep you connected with

Housingbuddy.in online, providing updates on residential real estate news and information. Facilitate connections with the right individuals for selling, buying, renting, or researching residential real estate, obtaining a mortgage, and accessing related services. This helps optimize the information shared with these parties to foster a productive and efficient relationship.

Services Description: While Housingbuddy.in strives for accuracy, we do not guarantee the precision, completeness, reliability, currency, or error-free nature of site descriptions or content. Your access to the Services may be occasionally suspended or restricted for repairs, maintenance, or the introduction of new features without prior notice. We aim to minimize the frequency and duration of any such suspension or restriction.

Housingbuddy.in provides links to external sites beyond our control. We are not responsible for the availability of such external sites or resources and do not endorse, nor are we liable for, any content, advertising, products, or other material on or available from such sites or resources.

Periodically, we may disclose the information of individuals accessing our Services to other reputable organizations whose products or services we believe may be of interest and aligned with your needs. If you prefer that we do not share your information with other companies or organizations, please inform us via email at

Contact@housingbuddy.in. If you wish to remove your information from our Website, kindly notify us through the same email address.

Individuals providing their phone numbers online may receive calls or text messages from us containing information about new products, services, or upcoming events. By using our Services, you explicitly consent to receiving such calls or messages related to our Services, and you waive any objections to the DND registry if you have subscribed to it. If you wish to opt out of receiving such communications, please email us at Contact@housingbuddy.in. Regarding Ad servers, in an effort to present offers tailored to your interests, we have partnerships with other companies permitted to display ads on our Website and Mobile App. As a result of your visit, ad server companies may gather information such as your domain type, IP address, and clickstream data.

In cases where you fill out a form to contact a representative (REP) or utilize any other contact forms on our Services, we may share personally identifiable information and details about your Service usage with the intended party. This includes data you input, such as home search criteria, or Log Data collected during your use of the Services. If a REP seeks to contact you based on the anonymized profile of housingbuddy.in pages you visited, we will reach out to explore the connection. On occasion, when collaborating with a third party to enhance the quality of connections for our subscriber REPs, we may provide limited personally identifiable information solely for their duty to us. By agreeing to share this information, you also consent to its disclosure to a third party.

Please be aware that any communication between the Buyer and the Seller or Users and the Company may be monitored or recorded by the Company for quality control and training purposes. This includes, but is not limited to, telephonic conversations.

Ad Servers and Advertising Relationships: In an effort to provide you with relevant offers, we collaborate with other companies that place ads on our Website and Mobile App. As a result of your visit, these ad server companies may collect information, including your domain type, IP address, and clickstream data.

Direct Contact with Representatives (REPs): 

When you fill out a form to contact a REP or use other contact forms on our Services, we may share personally identifiable information and details about your Service usage with the intended party. This may include data such as home search criteria or Log Data collected during your use of the Services. If a REP wishes to contact you based on the anonymized profile of pages you visited, we will reach out to facilitate that connection. In some cases, when collaborating with a third party to enhance connection quality for our subscriber REPs, we may provide limited personally identifiable information for their sole purpose. By sharing this information, you agree to its disclosure to a third party.

Communication Monitoring: Any communication between the Buyer and the Seller or Users and the Company may be monitored or recorded by the Company for quality control and training purposes, including telephonic conversations.

Mortgage Services: If you request a mortgage quote using our services, you consent and authorize us to share personally identifiable information with financial institutions for the purpose of delivering such products and/or services. These institutions are restricted from using the information for any other purpose.

User-Generated Content: When using user-generated content services, such as posting questions, answers, or blogs on our Website and/or Mobile App, be aware that personally identifiable information you submit may be read, collected, or used by other users. We are not responsible for the information submitted in these forums or for comments posted by users.

Reporting Issues: Verified rights owners can report listing issues to Contact@housingbuddy.in.

Representations and Warranties by REPs: REPs registering or listing properties on our platform represent and warrant that they have the right to list said properties without violating the rights of others or any applicable laws. They must comply with regulatory requirements and ensure the accuracy of property details.

Disclaimers on Content Completeness and Authenticity: Users are advised to independently verify property details and conduct due diligence. We do not validate the authenticity of content and recommend verifying information from reliable sources before making decisions.

Copyright and Trademark Policy: All content in our Services is the property of the Company and protected by copyright laws. Trademarks not owned by the Company are the property of their respective owners.

General Matters: Users are responsible for the accuracy and confidentiality of their account information. Third-party websites linked on our platform are not under our control, and users are encouraged to read their privacy statements.

Home Loan Services: Expressing interest in a home loan authorizes us to share personally identifiable information with financial institutions. This consent supersedes any registration for Do Not Call.

Sale/Merger: User information is considered a business asset and may be disclosed in the event of a merger, acquisition, or insolvency.

Indemnification and Limitation of Liability: Users agree to indemnify the Company and its affiliates and acknowledge limitations on liability for damages.

Amendment to Terms of Service: We reserve the right to change these Terms of Use without prior notice, and users are responsible for reviewing updates.

Arbitration: Disputes shall be resolved through arbitration, with the venue in Gurgaon, Haryana, governed by the Arbitration & Conciliation Act, 1996.

Grievance Redressal Mechanism: Complaints should be directed to the Grievance Officer, Ms. Ashma Marwah, at Contact@housingbuddy.in. All disputes are subject to the jurisdiction of Gurugram Courts. For specific owner terms and conditions, visit the provided link.

Email: Contact@housingbuddy.in

Address – Plot 470 & 471, Northeast Avenue Building 1st-floor,Madhapur, Hyderabad, Telangana, 500081

Customer care – +919618623143, +91 9618573143

Owner Terms: For specific owners terms and conditions visit the link 

 https://housingbuddy.in/terms-of-use/